CLIENT TESTIMONIALS

  “I was very happy with your operation.  It has been a pleasure to work with you and your people on the ground did a great job.  I hope we can bring some bigger groups to Costa Rica some time!”

  “The program was AMAZING and thank you - your team are the most professionals and I cannot thank you enough!”

“The comments from the student participants and faculty leads were outstanding, exceeded all expectations. From the initial request with Benoit Cavard to the final executed agreement, the response time was quick, efficient and well within budget.” (in a Customer Satisfaction Survey by Global DMC Partners)

“Thanks for your help.   I also must say you have a great group of drivers and guides.  Next time I’m in Costa Rica I will have to stop by as there are a few I need to take care of .   I learned more about the history of Costa Rica sitting on a bus that I could ever learn reading a book.  Great job by your staff.  I like to mentioned the guy who did the delayed flight on the 1st night.  AWESOME!!  The drive that took picked me up that night – AWESOME and the guy who was with me on the 1st group – AWESOME!!   And of course you – AWESOME!! Thanks again and we will be in touch real soon!! “

“I wanted to take a minute to thank you for an absolutely wonderful job.  TAM Travel was amazing, from our initial correspondence, to the site visits, to the onsite execution.  Everyone we worked with was extremely professional and made our lives so much easier.  I truly appreciate your help and will be sure to recommend TAM Travel to any of my colleagues who have programs in Costa Rica.”

  “I can’t thank you enough for such a wonderful experience in Costa Rica! We all enjoyed the trip and you really helped to make that possible. Your staff is lovely, polite and knowledgeable. Thank you again. I could not have pulled this off without you. And it was lovely meeting you!”

“I just wanted to say a very big thank you to you and your team for an awesome week.  We had our hiccups and challenges a few times, but all In all, it was a very successful Team Up trip.  End the end the client was happy, so for that I thank you as that was our end goal.  I look forward to getting good feedback on the surveys and will be sure to share that with your team. [Sales Executive], it was a pleasure working with you on the pre-program details. Thank you for your quick responses, and for working to accommodate all of our changes and last minute client requests.  I can’t imagine how many hours you put in to answering all of my emails, but I know it couldn’t have been a few. [Program Director],  – please give a very big thank you to your team.  They were wonderful to work with!  And you were a fantastic lead.  Thank you for always saying yes to all of our crazy questions and needs, and always following up to make sure they happened.  And THANK YOU for always having an awesome attitude, no matter how chaotic things got. Please pass along my gratitude to the rest of your team.  I am thrilled at the success of this program, and will sing TAM’s praises to other colleagues who are looking to do programs in Costa Rica.

“I wanted to take a moment to thank you for everything you and your whole team did.  The genuine service provided was unlike any I’ve ever experienced and the feedback from our team, our client and most importantly our guests, was the best we’ve ever received. From our first site visit, in June of 2018, through the execution of the program it remained consistently genuine.  With dedicated professionals like you and your team, I feel like I could do anything and it would be better than amazing. They say you’re only as strong as your weakest link and this was, by far, the strongest team I’ve had the pleasure to work with. The amount of time and effort you dedicated to the success of the program is something I will never forget.  …our sincere gratitude for the seemingly effortless hard work of your team, we appreciate not only the service provided but the wonderful people you are; it was truly a pleasure to work with each and every one of you.   Pura Vida!”

“I have been meaning to send you a note to say THANK YOU THANK YOU THANK YOU!!!! I have heard nothing but GREAT things about how everything went.  Thank you for all you and your team did to make this program such a success!!  It is very wrong on these types of programs to have everything go flawlessly and guess what…..you did it!!”

    “A note of thanks for your work on the [Client’s group] program.  Thank you for giving me such an excellent team. Hope to work with you again soon.”

“… thank you so very much for such professional and attentive service from TAM before, during and after our visit to Costa Rica!! Really appreciate all fine-tuning on the program before we arrived, … the pre-con with [him] (driving all the way from San Jose!) and then leaving us in PD’s very capable hands at the hotel. It was a blessing to have him in the office with us every day, assisting our guests with their many questions, managing coaches and TAM staff for arrivals, departures, dinner and activities. Everything went very smoothly onsite, though we do hope that [his] cold (which started in the line of duty holding umbrellas for guests boarding coaches at Coconut!) is much better!! Your staff team of guides and drivers and hospitality desk was courteous and helpful throughout - special thanks to [the rest of the staff] who managed guests at airport and during activities. With our many family groups, this was a “different” kind of incentive group!

  “Thank you so much for your work with [our Client’s group]. You were wonderful to work with every day.  Always fun but still very professional.  You helped the week go quickly and with lots of laughs!  I look forward to seeing you soon on another BI Worldwide program.”

“…a big thank you for a well-executed program and professional staff. [Program Director] was fantastic and on top of every detail. It was a pleasure working with him. All your staff was so professional and great. Our guests were extremely pleased with everything!”