MLT Vacations grants TAM Travel the Quality Assurance Award 2013 on September 28th, 2013. The awards ceremony took place during MLT University last September 28th that was held at the Minneapolis Convention Center.
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Quality Assurance Award
Metrics Hotels, destination management companies, and car rental companies must achieve:
• 99% Customer Satisfaction Rating
• 99% Product Performance Rating
• A Minimum of 100 Bookings