1. The person becomes aware of environmental crime, and informs the responsible corporate sustainability.
  2. The head of sustainability takes note in the attached registration.
Steps Description
Performance
1 TAM’s employee gets aware of the crime against the archaeological heritage and informs the responsible of sustainability at TAM. TAM employee
2 The customer is notified about his offense and is asked to deliver the piece to the company, in order to avoid a legally complicated situation during departure. TAM Operations Manager
3 Upon receipt of the item, the information is entered in the form used for this purpose and documented with photographs, as well. TAM Responsible of Sustainability
4 Once the traveler has left the country, the event is reported to the National Museum of Costa Rica. TAM Responsible of Sustainability
5 Delivery of the piece is coordinated with the authorities. TAM Responsible of Sustainability
TAM Travel Memberships